Terms & Conditions
Terms & Conditions
The following terms and conditions apply to use of and purchase of goods from the Lazy Carpets website. These terms may differ from the terms applied to any sale or transaction which takes place in person with our field sales team.
Registered Company Name: Lazy Carpets LTD
Registered Company Number: 12300676
The use of the Website and any Contracts formed between you and the Company are governed by English law. Any dispute arising from, or related to, such use and any such Contracts shall be subject to the exclusive jurisdiction of the courts of England. We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access the Website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws. Overseas orders (i.e. orders from outside the United Kingdom) will not be accepted.
Our terms and conditions are based on Distance Selling Regulations (2000) and are designed to both protect the consumer and the retailer. They govern the entire trading relationship between the Company and you and will remain in force for the duration of our trading relationship.
These Terms are correct as of 3rd Feb 2021, but please note that the Company may amend these Terms and Conditions at any time.
Please note that term and conditions relating to purchases from our sales team during home visits may differ to these, so please check with our office as to your rights relating to returns and refunds.
If you disagree with any part of these terms and conditions, please do not use this website.
By placing an order online upon this website, you will confirm your acceptance of these terms and conditions.
Purchasing Goods Online
When purchasing goods online from the Company, a number of terms and conditions apply to the transaction. All products that are listed on lazycarpets.com are subject to availability and our acceptance of the order.
On occasions, it may not be possible for us to supply the ordered products. In these circumstances, you will be contacted via email or telephone, and should there be no suitable alternative available, your order will be cancelled and fully refunded. The Company will not be responsible for compensating you for any losses which you may suffer if we are unable to supply the products that have been ordered.
The Company reserves the right to refuse to supply the goods ordered to you, and the receipt of an order acknowledgement email from the Company does not constitute a contract between the Company and you.
Should the company refuse to supply you with the goods that you have been ordered, a full refund will be provided to you.
When you submit an order to us on the Website, you will receive an email from us acknowledging your order ("Order Acknowledgement Email").
You should check this email for accuracy and let us know immediately if there are any errors. Please note that the Acknowledgement Email does not mean that your order has been accepted. Your order constitutes an offer to us to buy goods. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms the goods have been dispatched to you (the "Shipping Confirmation"). The contract between us ("Contract") will only be formed when we send you the Shipping Confirmation" (“Contract”). Title to the goods will pass to you on delivery to you provided payment has been made in full. The Contract will relate only to those products whose dispatch we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such goods has been confirmed in a separate Shipping Confirmation.
Please note that goods will be at your risk from the time of delivery and ownership of products purchased online will only pass to you when we receive full payment of all sums due in respect of the goods, including delivery charges.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Advertised Price and Accuracy of Information
The price of any goods will be as quoted on the Website, except in cases of obvious error.
In the event of obvious inaccuracies in the prices quoted on the Website, we reserve the right not to fulfil and/or to cancel any orders placed by you in reliance on the inaccurate prices.
Should an order be placed for an item which is subject to an obvious error or inaccuracy, the Company will contact you as soon as is reasonably possible to arrange the necessary amendments to the transaction. Should the revised price be unacceptable to you, the Company will provide you with a full refund and cancel your order. If the Company is unable to contact you regarding the matter, the order will be refunded and cancelled.
The total price payable for the goods online will be stipulated at the time you place your order on the Website. All of the prices indicated on our website are in Pounds Sterling and include VAT at the appropriate rate, but exclude delivery charges which will be payable as indicated at the time of placing your order.
The Company reserves the right to amend prices at any time, to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong. We will inform you of the correct price and give you the opportunity to cancel the order.
Payment for all goods, either by credit or debit card, will be taken from your card at the time we receive your order. Any payment made to us will be refunded if we do not accept your order. Please note that promotions and prices on the Website may differ to those in available from our field sales reps. All offers online are subject to our terms and conditions.
Due to the large volume of products that are advertised upon the Company’s website and the continued expansion of our product range; the Company is often reliant upon manufacturers for the provision of product descriptions.
Every effort is made to ensure that this information is clear, accurate and up to date. The Company does not, however, warrant, represent or guarantee that this information is clear, accurate or up to date.
We will not be liable to you or any third party for any consequential or incidental damages whatsoever that may arise out of or are related to the use of this website and or any information contained within it.
Website Content and Information
The copyright and all other intellectual property rights in and to the Website and any and/or all of the material on the Website are either owned by us and are copyright of Lazy Carpets or are included with the permission of the owner of the rights.
As a visitor to the Website, any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- You may print or download to a local hard disk extracts for your personal and non-commercial use only.
- You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
- You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
If a fault occurs in the service of the Website, you should report it to us by email and we will correct the fault as soon as we reasonably can.
Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.
Please note that Lazy Carpets does not accept responsibility for the content of any posted messages or articles and does not guarantee the accuracy, completeness or utility of any posted message or article.
Articles express the views of their author only, and do not reflect the views of Lazy Carpets. Any user who feels that an article is incorrect or objectionable is encouraged to contact us immediately. We will make every effort to remove inaccurate or objectionable content within a reasonable period if it is determined that removal is necessary.
If you use the Website, you are responsible for (1) maintaining the confidentiality of your account and your password and (2) restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be, used in an unauthorised manner.
You must ensure that the details provided by you on registration at the Website or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
Price Match Policy
We offer to Price Match any legitimate retailer, in store or via the Website, whether they are online or in a 'bricks and mortar' store, subject to the following terms and conditions:
- We do not offer Price Match for any eBay merchants, private sellers or other auction sites.
- We will only match items that are available from competitors within the UK and priced in £GBP.
- Prices cannot be matched retrospectively after the order has been placed.
- Please note that our Price Match policy is only applicable at the time of your original purchase and cannot be applied retrospectively to previously purchased items.
- The matched price must be 'like-for-like', including any postage and packing, delivery charges, fitting chargesand finance deals, etc.
- We must be able to verify the competitor’s price. We will require the selected retailer's name, description of the product, the web address (if applicable) and the price.
- Our Price Match is for personal use only. We reserve the right to restrict Price Match on each item to one per customer.
- The Price Match will not apply if the relevant competitor is in administration or closing down.
- The competitor’s product must be, identical to ours,in the same condition and offered on the same terms.
- Price Match cannot be used in conjunction with any other offers or promotions.
- Our Price Match policy does not affect your statutory rights.
- All Price Match transactions are carried out on a case-by-case basis and at our discretion.
- We reserve the right to withdraw our Price Match at any time without prior notice.
Free Gifts and Offers
Free gifts are not eligible for exchange or refund. If you later return your order for a refund, then you must also return the free gift item or otherwise agree to purchase it at the current selling price.
In the event of the free gift being out of stock or unavailable, Lazy Carpets will offer an alternative product to the value of the current selling price. All Free Gifts will be sent to the address you supplied to us when placing your order.
If you have any complaints about our website content, products shown on the website of our service online, please contact us either via our online form with details of your complaint or write to us at:
Lazy Carpets LTD, 255 Europa Boulevard, Warrington, Cheshire, WA5 7TN
What Our Customers Say About Us
I am so pleased with my new flooring that has been recently installed by Lazy Carpets. A fast, flexible and professional service was provided by all of the team. I would like to give a special mention to the fitters, Phil and Adam, who were brilliant and exceeded my expectations! They were so helpful, friendly, tidy and knowledgeable - nothing was too much trouble! Thank you! I would definitely recommend!
Add our floor fitted today and its amazing, the fitters phil and adam did a amazing job , i would definitely recommend these to anyone thankyou
Absolutely love my new flooring, Steph who came to measure and run through my options was so lovely and helpful she helped me find the best flooring to suit my house and explained everything so I felt at ease
Phil & Graham came to fit the flooring and they was also lovely and did a great job so thank you all!
I will be using lazy carpets again when I change my carpets as this time I had herringbone vinyl which looks stunning and has changed the way my living room feels so much more brighter and even looks bigger!
Love my new stair runner they did an amazing job with great customer service from all the team. Thank you
I had Steph come round to give me a quote in 2022 for my living room, dining room and hallway. The lads came but unfortunately I don't know their names, sorry guys 😞 they were very good, polite and helpful.
I have just recently had my bedroom fitted by Lee, I Cannot give this man enough praise he was brilliant. He was on his own and had to move a disability bed, which I thought no way can one person do that, but he did!!
He moved a wardrobe that should have not been there as it wasn't on the fitting form but he did it anyway 😀
Lee gave me good advice on how to take care of the flooring which was brilliant.
I can 110% recommend Lazy Carpets, they give a fair price, good products and very good workers! Especially Lee xxx
The guys were very polite and professional and they did a wonderful job my home feels so homely and fresh I would definitely recommend them to anyone.
Absolutely made up with my new bathroom flooring! Phil was very kind & amazing at his job! Couldn’t have been happier! So tidy as well!
Today I had my new floor laid by Lazy Carpets, Steph was very informative when she came to see me and my husband . We are both disabled and pensioners and Steph could not do enough to ease our minds about picking what we wanted and shown a lot of samples without a sales pitch, today we had our floor done by two fitters phill and Adam they were very professional and well mannered . Made sure we were happy every step of the way, very clean, made sure we were completely satisfied with the work and even shown us the finish flooring and informed us if we had any questions or doubts, then we were to just give them a call. They also made sure that we were completely satisfied with the results made sure the area was clean and tidy before they left 💯 over the moon with my new flooring and I would 💯recommend lazy carpets to anyone I couldn’t have asked for a better team of fitters. THANK YOU SO MUCH STEPH, ADAM, PHILL AND all the team at LAZY CARPETS
Absolutely perfect 🥰
From Amelia measuring up and pricing the flooring, to Matt laying it, the quality of the flooring too, I highly recommend 👌